User Data Deletion
Application: TeamCloud
Developer: Serhiy Sadurskyy
If you wish to delete your personal data from the TeamCloud application, you can submit a request using one of the methods described below.
How to Request Data Deletion
Method 1: Via Email
Send a request to:
support@teamcloud.com.uaSubject line: “User Data Deletion Request”
Method 2: Through Your School Administrator
Contact the administrator of the sports school you are associated with in the TeamCloud system directly and request deletion of your data.
What Data Will Be Deleted
- ✓Personal data (name, surname, date of birth, contact information)
- ✓Account data (email address, phone number)
- ✓Training attendance and registration history
- ✓Push tokens and notification settings
- ✓Photos and other uploaded files
What Data May Be Retained
Some data may be retained for a limited period for legal or accounting purposes:
- •Financial records of payments (retained for up to 3 years in accordance with Ukrainian accounting legislation)
- •Anonymized statistical data for analysis and service improvement
- •Communication records in cases required by law
Processing Time
Your request will be processed within 30 days from the date of receipt. You will receive email confirmation once the data deletion process is complete.
Additional Information
For more information about personal data processing, please refer to our Privacy Policy.